Find all recall details, instructions, FAQs and how to register your device(s) on the recall website www.philips.com/src-update.
The website www.philips.com/src-update provides you current information on the status of the recall and how to receive permanent corrective action to address the two (2) issues. The website www.philips.com/src-update also provides you instructions on how to locate your device Serial Number and will guide you through the registration process. Call 1-877-907-7508 if you cannot visit the website or do not have internet access.
This is the most accurate information available at this time. We recognize this may not answer all of your questions at the moment. Philips is deploying a permanent corrective action to address the two (2) issues described in the Recall Notice mentioned above. Rest assured, further communication and procedures for resolution are actively being worked on and new information will be shared on our website immediately as it becomes available.
For immediate assistance, on any further information or support concerning this recall/issue, please contact Respironics recall support hotline or visit the website: 1-877-907-7508 www.philips.com/src-update.