Get the latest on Philips Device Recall
  • FREE SHIPPING on all orders over $100!
  • Join our ReSupply Program today. FREE GIFT with every order!
  • Home
  • Philips Respironics Device Recall

Last updated Jun 11, 2024

We are servicing clients who purchased their Philips device from MonsterCPAP only. 

Dreamstation & System One Series

Replacement Philips Dreamstation blowers are available. We are actively reaching out to our customers to remediate their affected units. Customers are notified through email with their corresponding machine serial number (remember to check your junk mail for this invitation).

If you have not yet registered your affected unit on Philips' Portal, that would be the first step. Click the link and register in order for us to receive a replacement for you: Philips Respironics Sleep and Respiratory Care devices | Philips

If you already registered and have not heard from us, please email us only at info@monstercpap.ca with your Philips confirmation number (emailed to you by Philips during the registration process) and your unit's SN number (found under your machine, see here how to Locate Serial Number | PhilipsCPAP Recall (expertinquiry.com)). With those, we can look into and assist with your remediation. In some cases, a unit may not be ready, but we'll work with Philips to ensure you get a replacement as soon as possible.

 

Dreamstation Go Travel Systems

Replacement Philips Dreamstation Gos are available. We are actively reaching out to our customers to remediate their affected travel units. Customers are notified through email with their corresponding machine serial number (remember to check your junk mail for this invitation).

If you already registered and have not heard from us, please email us only at info@monstercpap.ca with your Philips confirmation number (emailed to you by Philips during the registration process) and your unit's SN number (found under your machine, see here on how Locate Serial Number | PhilipsCPAP Recall (expertinquiry.com)). With those, we can look into and assist with your remediation. In some cases, a unit may not be ready, but we'll work with Philips to ensure you get a replacement as soon as possible.

 

For more, see Clinical Updates & Posted Notices 

BACK TO TOP